Michael G. Lamb D.D.S., P.C.
New Patients Welcome
770.949.0472

Payment & Insurance

Thank you for choosing Family and Cosmetic Dentistry! Below are explanations of our most important office policies and practices.

Payment

Payment is due at the time the service is provided. Please pay using cash, check, credit card, or debit card. We accept Visa, MasterCard, Discover, and American Express.

Appointments

Please plan to arrive promptly for your appointment as a courtesy to other patients and staff.

Medication

Please bring all of your medication (or a list of medications) with you to each appointment. This will give the doctor the opportunity to discuss allergies, directions, side effects, medication interactions, and dosages.

Insurance

As a courtesy, we will bill your insurance carrier if you provide us with the proper paperwork. Co-payments and deductibles are due at the time of service. Your agreement with the insurance carrier is between you and your insurance company, and as such we do not routinely research denied claims or claims not paid per contracted agreement. If your insurance carrier has not paid within 60 days from the date of billing, you will be responsible for the outstanding balance. Any services provided which are not covered under your insurance plan must be paid in full at the time of your visit or upon notice of insurance claim denial.

Cancellations

Please be respectful of other patients and the doctor by providing a 24-hour notice if you plan to cancel your appointment. If you do not provide a 24 hour notice during the weekday, a minimum $50 “No Show or Late Cancel” fee will be charged to your account.

Late Payment

A 2% service charge may be added to any outstanding balance over 60 days old unless previous arrangements have been made.

Delinquent Accounts

Any account not paid according to our request will be turned over to a collection agency and a 30% fee will be added to the balance. This amount must be paid in full before any further appointments can be made.